![]() ![]() But we always strive for open, ethical, and honest communication, and we try to do better every day than we did the day before. You can rest assured, if there is one thing we know how to do, it’s get you the product. GKG has produced over 100 physical books and products, ran over 25 crowdfunding campaigns, and Alan (our founder) has managed dozens more as a freelancer. However, we’re committed to dealing with them. GallantFunding is a new process, with new concerns, issues, and problems we haven’t anticipated yet, that will crop up to surprise us. As a small, creative, and niche business, we’re doing our best to change in advance. The world is changing and we’re trying to change with it. Our Promise & Guaranteeįor us, in many ways, this is uncharted waters. On products where the PDF is not done prior to GallantFunding, we’ll send it as soon as it’s available to you. You’ll receive both a download in the GKG webstore, as well as a link to redeem a free DriveThruRPG copy (this process is currently manual, so we’re trying to find a good solution in the long term.) On products where the digital product is done prior to release, when you check out with GallantFunding, you’ll get the PDF within two business days. Our books are generally printed in the US (with a few minor exceptions), and we ship them to you via whatever shipping option you select when you check out. We’re working on finding better international solutions, but for now, everything ships from the US. DeliveryĪll our shipping currently originates in the US. This structure is currently a limitation of how our webstore processes orders, but we’re working on a solution to be more flexible down the line. ![]() If we raise the selected amount, we’ll produce the item! If we don’t, we’ll either refund everyone (the least likely option) or find a solution that still gets you the product (the most likely outcome – as any amount raised towards our goals gets us closer). You’ll be charged at the time you check out for the GallantFunded product, as well as estimated shipping, and that’s all you’ll pay. You can even check out and purchase other items from our webstore when you GallantFund! You select the format you want from the dropdown (PDF, Print or Print+PDF), click the “Add to Cart” button above, and just checkout like normal! Honestly, it’s pretty much like buying something from our webstore.
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